Question 1

What is Paintless Dent Repair (PDR), and how does it work?

Accepted Answer

Paintless Dent Repair (PDR) is a highly specialized automotive restoration technique that removes door dings, creases, and hail damage from a vehicle's body panels without using body fillers, sanding, or repainting. Using customized metal rods and access tools, our certified technicians access the backside of the damaged panel and carefully massage the dented metal back to its original factory shape. Because the factory paint remains completely undisturbed, PDR preserves the structural integrity and resale value of your vehicle far better than traditional body shop processes.

Question 2

How long does a mobile paintless dent repair take to complete?

Accepted Answer

Most minor door dings, parking lot impacts, and small creases can be repaired in 1 to 3 hours directly at your home driveway or office parking lot. For vehicles with extensive storm hail damage, the repair process usually takes between 2 to 5 days, depending on insurance claim approvals and the number of panels affected.

Question 3

Does mobile paintless dent repair cost less than a traditional body shop?

Accepted Answer

Yes, PDR is highly cost-effective, typically saving you 50% to 75% compared to traditional body shop repairs. Because the paintless method requires no replacement panels, primers, body fillers, or paint mixing supplies, you only pay for the skilled labor of the massage technique. A single door ding repair typically starts between $95 and $150.

Question 4

Will comprehensive auto insurance cover paintless dent repair for hail damage?

Accepted Answer

Yes. Almost all major auto insurance carriers cover PDR, and it is the preferred method for repairing hail damage. Since hail storm damage is classified as an act of nature, filing a comprehensive insurance claim will not increase your monthly auto insurance premium. We work directly with all major insurance providers (State Farm, Progressive, Geico, Allstate, USAA, Farmers) to handle the paperwork, inspections, and direct billing.

Question 5

Will my vehicle's dents ever reappear or pop back out over time?

Accepted Answer

No. Once a dent is massaged back to its original contour, the structural metal memory is permanently restored. The repair is permanent, and the dent will never reappear. We back all of our professional PDR services with a Lifetime Workmanship Warranty for as long as you own the vehicle.

Question 6

What is the difference between your mobile PDR service and your Venus/Mansfield, TX shop?

Accepted Answer

Our mobile PDR service brings our certified technicians and specialized tools directly to your home, office, or fleet lot across the entire DFW Metroplex for same-day convenience. For massive hail damage, complex structural creases, or when insurance claims require a controlled environment, we service vehicles at our brand new, state-of-the-art facility located at 6625 FM 157, Suite #106, Venus/Mansfield, TX 76084, which is equipped with specialized high-intensity lighting tunnels.

Question 7

Is paintless dent repair reported to CARFAX, affecting my vehicle's resale value?

Accepted Answer

Unlike traditional body shop repairs that involve panel replacements and repainting, PDR does not require reporting to CARFAX. Because the original factory clear coat is preserved and no structural frame repairs are made, your vehicle retains a clean history record. This is why PDR is highly recommended by dealerships to protect resale value.

Question 8

Can PDR fix dents if the paint is cracked, chipped, or scratched?

Accepted Answer

No, paintless dent repair requires the vehicle's paint to be fully intact and flexible. If the impact has cracked, chipped, or deeply scratched the clear coat or base paint, PDR is not suitable, as massaging the metal could cause the paint to flake further. Such damage requires traditional body shop repainting. However, if the scratch is minor and just in the clear coat, we can often perform paint correction/polishing after massaging the base dent.

Question 9

Why should I avoid using DIY dent puller kits from auto parts stores?

Accepted Answer

DIY suction cups and hot glue pullers can easily crease your vehicle's metal panels or pull the paint directly off the clear coat if not handled with correct temperature and pressure controls. Professional PDR requires years of training, specialized light boards to read metal reflections, and precision tools. Attempting a DIY repair often makes the dent twice as difficult for a professional technician to fix.

Question 10

How do I get a free mobile dent estimate for my vehicle?

Accepted Answer

Getting an estimate is fast and simple. Text clear photos of your vehicle's dent (taken from a 45-degree angle in natural light, as well as a straight-on shot) directly to our master technician at 817-728-9500, or email them to info@paintlessdrmobile.com. We will reply with an honest, guaranteed price estimate within hours.

Question 11

How do I know if a mobile PDR technician is reliable and not a 'storm chaser'?

Accepted Answer

Reliable technicians have a permanent local business presence, verified reviews, and stand behind their work with written warranties. Avoid fly-by-night storm chasers who knock on doors after a hailstorm. Paintless DR Mobile has been locally owned and operated in DFW since 2010, possesses an A+ BBB rating, maintains a perfect 5.0 Google rating, and operates a permanent local shop facility in Venus/Mansfield, Texas.

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